# Coupon Code not valid

**URL:** <https://forum.snapmaker.com/t/coupon-code-not-valid/24263>\
**Category:** Events and Giveaways\
**Created:** [February 12, 2022, 2:26pm UTC](https://forum.snapmaker.com/t/coupon-code-not-valid/24263 "2022-02-12T14:26:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Andyp](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Andyp](https://forum.snapmaker.com/u/Andyp)\
**Post date:** [February 12, 2022, 2:26pm UTC](https://forum.snapmaker.com/t/coupon-code-not-valid/24263/1 "2022-02-12T14:26:14Z")

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I have a coupon code for a free pack of mdf sheets for my A350 but when I add them to my order for the new 10w laser the system tells me the coupon is not valid for the items in my basket. I have tried adding other items but it doesn’t help.  
Is this one of those discounts like my local greengrocer? - Half price for all pensioners, must be accompanied by their grandparents.

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**Author:** ![Anbro](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/anbro/32/16689_2.png) [@Anbro](https://forum.snapmaker.com/u/Anbro)\
**Post date:** [February 12, 2022, 3:14pm UTC](https://forum.snapmaker.com/t/coupon-code-not-valid/24263/2 "2022-02-12T15:14:19Z")

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Have you tried just ordering the MDF sheets then use the code? It may be that the coupon fails when used with other products OR it has expired! Perhaps contact support as they may be able to help.

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**Author:** ![EddieHartman](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/eddiehartman/32/17082_2.png) [@EddieHartman](https://forum.snapmaker.com/u/EddieHartman)\
**Post date:** [February 12, 2022, 3:23pm UTC](https://forum.snapmaker.com/t/coupon-code-not-valid/24263/3 "2022-02-12T15:23:48Z")

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Contact the store support and they will help you. I had the same thing happen and it got sorted out.

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**Author:** ![Andyp](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Andyp](https://forum.snapmaker.com/u/Andyp)\
**Post date:** [February 12, 2022, 3:40pm UTC](https://forum.snapmaker.com/t/coupon-code-not-valid/24263/4 "2022-02-12T15:40:19Z")

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Thank you, just ordering it solved the issue. I find that counter intuitive but that is often the case for me.