# Cannot Connect To WiFi

**URL:** <https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [April 15, 2020, 6:49pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040 "2020-04-15T18:49:29Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![davotronic5000](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/davotronic5000/32/4455_2.png) [@davotronic5000](https://forum.snapmaker.com/u/davotronic5000)\
**Post date:** [April 15, 2020, 6:49pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/1 "2020-04-15T18:49:29Z")

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Hi There,

I am having some trouble getting my Snapmaker 2.0 to detect my WiFi. My SSID is not hidden and I can see neighbours WiFi listed on the Control Screen but not my own. Other devices are able to connect fine. The Wifi runs over both 2.4 and 5 GHZ.

I have also tried setting the WiFi to just run on 2.4 or 5 GHZ and updated to the latest firmware.

Any ideas apreciated.

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**Author:** ![Alan](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/alan/32/3418_2.png) [@Alan](https://forum.snapmaker.com/u/Alan)\
**Post date:** [April 16, 2020, 6:55am UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/2 "2020-04-16T06:55:43Z")

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Hi davotronic5000,

Could you check which channel of the Wi-Fi is being used on your router?

It seems like not just the weak signal issue, so we want to run some test for it. Sorry for the inconveniences.

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**Author:** ![davotronic5000](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/davotronic5000/32/4455_2.png) [@davotronic5000](https://forum.snapmaker.com/u/davotronic5000)\
**Post date:** [April 16, 2020, 7:55am UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/3 "2020-04-16T07:55:06Z")

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Hi Alan

The 2.4GHZ is on Channel 2, and the 5GHZ is on Channel 52, although when I have booted the machine up this morning, it has detected my WiFi without any issues, so this may have resolved itself.

Thanks

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**Author:** ![DeltaT](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@DeltaT](https://forum.snapmaker.com/u/DeltaT)\
**Post date:** [December 26, 2020, 12:20am UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/4 "2020-12-26T00:20:39Z")

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I am having the exact same issue, SM2 is not seeing my Router, channel 132, 5Ghz, -50dBm  
My wifi analyzer sees lots of networks, 23 incl hidden. SM2 is showing just 2

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**Author:** ![DeltaT](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@DeltaT](https://forum.snapmaker.com/u/DeltaT)\
**Post date:** [December 26, 2020, 1:13am UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/5 "2020-12-26T01:13:59Z")

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ok sorted it, did a complete reset of my router by a paperclip into the reset hole. Which wiped all the passwords etc which I had to set up again, but the 5Ghz is now showing on SM2.

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**Author:** ![DeltaT](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@DeltaT](https://forum.snapmaker.com/u/DeltaT)\
**Post date:** [December 29, 2020, 6:58pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/7 "2020-12-29T18:58:37Z")

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Its a wifi channel issue.  
Its ok and connected on 157, but so far 132 and 108 it won’t connect.  
Is the SM2 limited on wifi channels? jeesh

Also a delay discovered in the wifi network list, I have to go out to another menu and back in before it picks up anything new. Even wifi off and on makes no update.

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**Author:** ![brent113](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/brent113/32/11114_2.png) [@brent113](https://forum.snapmaker.com/u/brent113)\
**Post date:** [December 29, 2020, 7:32pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/8 "2020-12-29T19:32:18Z")

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Looks like the touchscreen wifi chip is compliant with Mainland China Wifi Channel restrictions: [https://en.wikipedia.org/wiki/List\_of\_WLAN\_channels#5\_GHz\_or\_5.9\_GHz\_(802.11a/h/j/n/ac/ax)](https://en.wikipedia.org/wiki/List_of_WLAN_channels#5_GHz_or_5.9_GHz_(802.11a/h/j/n/ac/ax))

Would be worth asking if that’s something that can be software patched for the rest of the world.

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**Author:** ![DeltaT](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@DeltaT](https://forum.snapmaker.com/u/DeltaT)\
**Post date:** [December 29, 2020, 7:46pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/9 "2020-12-29T19:46:17Z")

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That could be the Wifi issue for lots of people right there! And potentially the camera also!  
Changed to 149 and that worked too and seems to match your theory from that China wifi list.

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**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\
**Post date:** [March 2, 2021, 1:53am UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/10 "2021-03-02T01:53:38Z")

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- Improve Wi-Fi connection and remote access from Snapmaker Luban.

> [@Snapmaker 2.0 Firmware Updates and Downloads](https://forum.snapmaker.com/t/snapmaker-2-0-firmware-updates-and-downloads/5443/12):
>
> Feb 3 2021: Snapmaker2\_V1.11.4 Thank you for your suggestions on how to make the Snapmaker 2.0 better. Your feedback is always appreciated. Here comes the latest version of the Snapmaker 2.0 firmware. Changelog Controller Bug Fixes Fix a bug where CNC spindle keeps rotating despite machining session being terminated. Reduce sensitivity of heating protection for hot end to avoid false triggering. Improvement Reduce debounce time for unplug detection of Touchscreen from 10 s to 100 ms. Touch…

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**Author:** ![frank128](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@frank128](https://forum.snapmaker.com/u/frank128)\
**Post date:** [October 20, 2022, 9:13pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/11 "2022-10-20T21:13:49Z")

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> I am having some trouble getting my Snapmaker 2.0 to detect my WiFi. My SSID is not hidden and I can see neighbours WiFi listed on the Control Screen but not my own. Other devices are able to connect fine. The Wifi runs over both 2.4 and 5 GHZ.
> 
> I have also tried setting the WiFi to just run on 2.4 or 5 GHZ and updated to the latest firmware.

Same issue - Snapmaker 2.0 F350 - latest firmware - the DSL router with WiFi is 2 meters away - no barriers between in the same room! Sometimes snapmaker recognizes the WLAN, often not. But the WLANs of the neighbors are detected. Regardless of the above 5GHZ or 2.4 GHZ - not hidden either.

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**Author:** ![frank128](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@frank128](https://forum.snapmaker.com/u/frank128)\
**Post date:** [October 20, 2022, 9:22pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/12 "2022-10-20T21:22:04Z")

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> Its a wifi channel issue.

interesting

> Its ok and connected on 157, but so far 132 and 108 it won’t connect.

Unfortunately, I cannot select channel 157 on my DSL router in Germany. Channel 140 is the highest in the 5GHZ channel configuration.

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**Author:** ![frank128](https://avatars.discourse-cdn.com/v4/letter/f/e0b2c6/32.png) [@frank128](https://forum.snapmaker.com/u/frank128)\
**Post date:** [October 20, 2022, 9:34pm UTC](https://forum.snapmaker.com/t/cannot-connect-to-wifi/6040/13 "2022-10-20T21:34:34Z")

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> Looks like the touchscreen wifi chip is compliant with Mainland China Wifi Channel restrictions:

switched to a China Channel and it worked.

> Would be worth asking if that’s something that can be software patched for the rest of the world.

after 2 years - no fix ☹

**Note for all Snapmaker 2.0 users outside of China:** Snapmaker Wifi currently only works in the 5GHZ band on channels that are also allowed in China. Problems can arise here with the autoselect function of your WLAN access point or Internet Router with WLAN function.
