# Camera capture problems

**URL:** <https://forum.snapmaker.com/t/camera-capture-problems/22753>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [December 18, 2021, 4:10pm UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753 "2021-12-18T16:10:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jbellis](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jbellis](https://forum.snapmaker.com/u/jbellis)\
**Post date:** [December 18, 2021, 4:10pm UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753/1 "2021-12-18T16:10:37Z")

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Hi guys, I have a question. I have a snapmaker a350 and I’m having serious connection problem. It connects but only has a yellow clock icon. It will start a camera capture but will not get past 5 images. The connection holds steady. I don’t know what to do to get this to work. Can anyone help?

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**Author:** ![digitalfreak](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/digitalfreak/32/28796_2.png) [@digitalfreak](https://forum.snapmaker.com/u/digitalfreak)\
**Post date:** [December 18, 2021, 10:06pm UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753/2 "2021-12-18T22:06:46Z")

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This is a known issue with the current firmware and Luban. It can be workarounded by chaning the lights or placing some objects in that area.  
Have a look here:

> [@Latest Firmware issue](https://forum.snapmaker.com/t/latest-firmware-issue/22666/20):
>
> I run into this problem, too. I was in contact with support about this issue. Its well known and will take them some time to fix. It seems to be a problem with the generated picture and the used memory. You can workaround this by changing the light a bit or placing some item in the area it fails to capture. This is what support told me: Hi Thomas, Thanks for reaching out to Snapmaker. I am sorry that you encountered such a problem. It is a known issue. Such a problem happens because the s…

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**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\
**Post date:** [December 19, 2021, 12:18am UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753/3 "2021-12-19T00:18:48Z")

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Or just don’t bother with camera capture.  
There are serious flaws and shortcomings to using it.  
Just not worth the time and effort. Faster and easier ways to align your work.

-S

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**Author:** ![jbellis](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jbellis](https://forum.snapmaker.com/u/jbellis)\
**Post date:** [December 19, 2021, 1:16am UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753/4 "2021-12-19T01:16:53Z")

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Thanks for the reply, I’ll give it a try.

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**Author:** ![jbellis](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@jbellis](https://forum.snapmaker.com/u/jbellis)\
**Post date:** [December 19, 2021, 1:17am UTC](https://forum.snapmaker.com/t/camera-capture-problems/22753/5 "2021-12-19T01:17:18Z")

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I really suck at aligning it without the camera.