# Camera Capture Freezing

**URL:** <https://forum.snapmaker.com/t/camera-capture-freezing/7691>\
**Category:** Snapmaker 2.0 (3-in-1)\
**Created:** [July 15, 2020, 1:54am UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691 "2020-07-15T01:54:27Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jmdevera](https://avatars.discourse-cdn.com/v4/letter/j/8baadc/32.png) [@jmdevera](https://forum.snapmaker.com/u/jmdevera)\
**Post date:** [July 15, 2020, 1:54am UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/1 "2020-07-15T01:54:27Z")

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I’ve been struggling with camera capture lately. Currently the module is freezing on the first picture and does not take any pictures. I have calibrated a number of times with no success. Any help will be appreciated.

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**Author:** ![JKC20](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/jkc20/32/5208_2.png) [@JKC20](https://forum.snapmaker.com/u/JKC20)\
**Post date:** [July 15, 2020, 7:44am UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/2 "2020-07-15T07:44:11Z")

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What version of the Snapmaker Luban are you using?

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**Author:** ![jmdevera](https://avatars.discourse-cdn.com/v4/letter/j/8baadc/32.png) [@jmdevera](https://forum.snapmaker.com/u/jmdevera)\
**Post date:** [July 15, 2020, 6:17pm UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/3 "2020-07-15T18:17:58Z")

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Snapmaker Luban 3.5.0

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**Author:** ![JKC20](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/jkc20/32/5208_2.png) [@JKC20](https://forum.snapmaker.com/u/JKC20)\
**Post date:** [July 16, 2020, 8:56am UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/4 "2020-07-16T08:56:08Z")

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Please try version 3.7.0 to see if the problem still exists.

> [@Snapmaker Luban Downloads and Updates](https://forum.snapmaker.com/t/snapmaker-luban-downloads-and-updates/4949/14):
>
> July. 2: v3.7.0 Feature: Add “Object List” widget for Laser and CNC (#364) Feature: Allow manual IP input for WiFi connection (#357, #360) Improvement: Add SVG editor translation (#361) Improvement: Improve SVG parsing performance (#366) Fix: Fix missing laser camera capture background in SVG editor (#361) Fix: Fix SVG bounding box attribute calculation (#367) Fix: Fix initial layer temperature on G-code header (#370) Refactor: Correct inaccurate english description (#363) Snapmaker Luban for…

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**Author:** ![Chris77](https://avatars.discourse-cdn.com/v4/letter/c/b5a626/32.png) [@Chris77](https://forum.snapmaker.com/u/Chris77)\
**Post date:** [July 18, 2020, 9:22pm UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/5 "2020-07-18T21:22:38Z")

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I have the same problem with Snapmaker Lubian 3.7. The solution is to put something light on the empty areas of the plate. If the image from the camera is too dark (black), an error is generated. This is logged in the log file.

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**Author:** ![Ankou](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@Ankou](https://forum.snapmaker.com/u/Ankou)\
**Post date:** [October 3, 2020, 8:45am UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/6 "2020-10-03T08:45:01Z")

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will try this, I was having same problem with Lubian 3.8

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**Author:** ![zariok](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/zariok/32/9175_2.png) [@zariok](https://forum.snapmaker.com/u/zariok)\
**Post date:** [December 23, 2020, 11:11pm UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/7 "2020-12-23T23:11:42Z")

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Well it appears that this issue continues… camera capture fails if one of the sections is empty.

Luban 3.12.3

A350 in enclosure.

I believe the problem is on the Android Controller side. How do we bump this to the firmware team?

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**Author:** ![Slynold](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/slynold/32/7931_2.png) [@Slynold](https://forum.snapmaker.com/u/Slynold)\
**Post date:** [December 30, 2020, 9:15pm UTC](https://forum.snapmaker.com/t/camera-capture-freezing/7691/8 "2020-12-30T21:15:39Z")

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Workaround: Disable the enclosure lights and close the enlosure - the camera needs to brighten up the pictures (looks like encreasing iso values) and it wont hang anymore.
