# Camera Capture ("Add Background") remains disabled in Luban for the laser mode **URL:** \ **Category:** Artisan (3-in-1)\ **Tags:** Laser\ **Created:** [July 14, 2023, 3:25pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158 "2023-07-14T15:25:30Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mz2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/mz2/32/23238_2.png) [@mz2](https://forum.snapmaker.com/u/mz2)\ **Post date:** [July 14, 2023, 3:25pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/1 "2023-07-14T15:25:30Z")
I am finding that despite having completed the camera calibration step (all the laser related calibration steps, for that matter), the “Add Background” option remains disabled in Luban. The Laser module appears to otherwise be working fine, I am able to complete jobs. I am connecting to my Artisan over WiFi, have also tried over the serial, same symptoms. When connected to Artisan, I see “Laser Camera” shows up amber (as does however the air purifier, which Luban is able to command just fine). ![image](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/c/3/c39a7b93106a16714b6375ea85323b0c5d826d8e.png) ---
**Author:** ![mz2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/mz2/32/23238_2.png) [@mz2](https://forum.snapmaker.com/u/mz2)\ **Post date:** [July 14, 2023, 3:31pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/2 "2023-07-14T15:31:42Z")
Maybe relevant,maybe not, the “automatic thickness measurement” also always fails: ![image](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/3X/1/2/125d02f3d802aa6ebb43d62a2d28a02282f01cd1.png) ---
**Author:** ![mz2](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/mz2/32/23238_2.png) [@mz2](https://forum.snapmaker.com/u/mz2)\ **Post date:** [July 15, 2023, 6:32pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/3 "2023-07-15T18:32:28Z")
… and the problem just magically disappeared with some combo of completing all the three calibration steps once more (as uneventfully as I had done before), and restarting Luban. Add Background works just fine now 🤷‍♂️ ---
**Author:** ![bigboomdesign](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/bigboomdesign/32/25844_2.png) [@bigboomdesign](https://forum.snapmaker.com/u/bigboomdesign)\ **Post date:** [February 20, 2024, 2:52am UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/4 "2024-02-20T02:52:51Z")
Just checking to see if you know what the issue was here. I’ve got the exact same problem (camera capture is not clickable) and it’s driving me crazy not being able to get my designs onto the actual material without just guessing where to place the material. ---
**Author:** ![snapUser](https://avatars.discourse-cdn.com/v4/letter/s/e19b73/32.png) [@snapUser](https://forum.snapmaker.com/u/snapUser)\ **Post date:** [February 20, 2024, 3:39am UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/5 "2024-02-20T03:39:49Z")
Well, tape a piece of paper onto the bed, laser your design on that, then position your material on top. The result will be way more accurate than using the camera. ---
**Author:** ![Boxkite](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@Boxkite](https://forum.snapmaker.com/u/Boxkite)\ **Post date:** [February 20, 2024, 12:17pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/6 "2024-02-20T12:17:16Z")
Have you tried the apparent remedy that is above your post? ---
**Author:** ![bigboomdesign](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/bigboomdesign/32/25844_2.png) [@bigboomdesign](https://forum.snapmaker.com/u/bigboomdesign)\ **Post date:** [February 20, 2024, 1:31pm UTC](https://forum.snapmaker.com/t/camera-capture-add-background-remains-disabled-in-luban-for-the-laser-mode/32158/7 "2024-02-20T13:31:45Z")
I’ve run through all the calibrations dozens of times at this point. Sometimes the laser will etch an entire square and other times only one or two of the lines. Also when I try to do the adjustment where I lower the laser to the bed and use the calibration card the laser won’t go lower than about 1/2 inch from the surface of the plate. I’ve never once been able to have it take any picture of the surface using the camera in the laser. I see lots of issues where some of the 9 pictures are messed up but mine doesn’t take a single picture and the Capture Image option in Luban has never once been able to be clicked. Remove background is able to be clicked but doesn’t actually do anything (since there is no background to remove I guess). At this point I’m loading a fresh copy of the firmware. All around this software seems unbelievably buggy and the issues change daily without warning but maybe it’s just my learning curve at the moment.