Calibration stops with error Message. How to proceed?

Snapmaker 2.0
1

Sanapmaker 2.0 350T, brandnew

I finally managed that all axis are running and machine is even homing properly but still not calibrating!

When I start Auto-Calibration following happens (in that order):

  1. Z-Axis is moving to Top Position (Display shows 325.00)
  2. X-Axis is moving to maximum left Position (Display shows 347.00)
  3. Y-Axis is moving to maximum forward Position (Display shows -19.00)
  4. Y-Axis is moving back
  5. Z-Axis is moving down and head moves BELOW the bed level
  6. Z-Axis is moving above bed level
  7. X- Y- and Z-Axis move simultanously towards about center of the bed
  8. Calibration stops with error Message “please contact our service”

What is wrong?
Is -19.00 a wrong zero for Y-Axis? Why is there a negative number at y? and Why all the other axis obviously all maximum positive?

Why is head moving below bed level at first?

2

Why is head moving below bed level at first?

Sounds like an assembly problem. Double-check your bottom linear rails. Are they mounted correctly?

3

You might be right. They look over the plate. Had to dis- and reassemble today. I will crosscheck and come back!

4

Sometimes life is too simple. You made my day. Thank you!

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