# 3.15.1 Luban x32 bit Has No way to load an STL for 3d printing?

**URL:** <https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857>\
**Category:** Snapmaker Luban\
**Created:** [May 23, 2021, 1:04am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857 "2021-05-23T01:04:19Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Mox0716](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Mox0716](https://forum.snapmaker.com/u/Mox0716)\
**Post date:** [May 23, 2021, 1:04am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/1 "2021-05-23T01:04:19Z")

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So many of the icons I am used to are missing and now I don’t even know how to load simply load an STL anymore. I’ve done probably 8 prints before this, but I can’t figure out for the life of me how to load an STL in this latest version. In the “File” box it has “Open”, “New”, or “Save” all of which are new to me and don’t seem like the pathway to loading it either. What am I missing? Thanks

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**Author:** ![Mox0716](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Mox0716](https://forum.snapmaker.com/u/Mox0716)\
**Post date:** [May 23, 2021, 1:35am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/2 "2021-05-23T01:35:33Z")

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Pretty sure this is what the issue is.

 ![STL ERROR](https://us1.discourse-cdn.com/flex022/uploads/snapmaker/original/2X/9/98b54e29e1c4c98a5f4c10acbed672a488a62373.png)

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**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\
**Post date:** [May 23, 2021, 3:23am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/3 "2021-05-23T03:23:01Z")

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I assume you’ve tried quitting and re-opening?

What about ‘load’ or ‘force reload’ under the ‘view’ menu?

-S

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**Author:** ![nivekmai](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/nivekmai/32/15480_2.png) [@nivekmai](https://forum.snapmaker.com/u/nivekmai)\
**Post date:** [May 23, 2021, 1:39pm UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/4 "2021-05-23T13:39:42Z")

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Also make sure the printhead is properly plugged in, maybe try turning the snapmaker off and back on again, and make sure luban is connected to the printer.

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**Author:** ![Mox0716](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Mox0716](https://forum.snapmaker.com/u/Mox0716)\
**Post date:** [May 23, 2021, 2:48pm UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/5 "2021-05-23T14:48:48Z")

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I have 2 different laptops with Luban on it. The first is the one I’ve been using till now that runs on a x64 bit operating system. The second laptop is running on a 32x bit OS. That is the only difference between the two. My x64 laptop has the 3D printing icon where you can add in stl files. My x32 laptop does not have the 3D printing icon. All I can figure out is that I will continue to use my x64 bit OS. Just seems like the x32 bit should be updated.

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**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\
**Post date:** [May 23, 2021, 4:59pm UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/6 "2021-05-23T16:59:32Z")

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What happens if you try “view in browser”  
All my macs are 64 so can’t help you with that part.

-S

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**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\
**Post date:** [May 24, 2021, 9:15am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/7 "2021-05-24T09:15:35Z")

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Sorry for the problem you ran into.

Snapmaker Luban x32 bits versions do not have the 3D printing section, which has been a known issue for a long time. After consult our software developers, they said there was no plan to fix it due to some technical problems.

You can report this issue on the GitHub page.

> **[Snapmaker/Luban](https://github.com/Snapmaker/Luban/issues)**
>
> s

Edwin

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<div class="post-metadata">

**Author:** ![sdj544](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/sdj544/32/11365_2.png) [@sdj544](https://forum.snapmaker.com/u/sdj544)\
**Post date:** [May 24, 2021, 6:03pm UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/8 "2021-05-24T18:03:54Z")

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@Mox0716 You could try using an earlier version of Luban.  
While there have been some improvements to 3D, most of the changes have been for CNC and laser. 3.8 still seems to be one of the best builds. (They all have some bugs)  
Or I would suggest using trying Cura or Prusaslicer instead of Luban.  
Assuming that those are okay with 32bit. You’re probably going to want to switch to one of those eventually anyway.

BTW, you want to use the ‘add’ icon in the workspace window or just drag and drop. The options under the file menu are for Luban settings.  
-S

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<div class="post-metadata">

**Author:** ![Edwin](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.snapmaker.com/edwin/32/13481_2.png) [@Edwin](https://forum.snapmaker.com/u/Edwin)\
**Post date:** [May 25, 2021, 7:39am UTC](https://forum.snapmaker.com/t/3-15-1-luban-x32-bit-has-no-way-to-load-an-stl-for-3d-printing/18857/9 "2021-05-25T07:39:20Z")

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Please try SnapmakerJS V2.5.x and you download the file in this page.

> [@Snapmakerjs Downloads and Updates](http://forum.snapmaker.com/t/downloads-and-updates/158/39):
>
> Jan. 14: V2.5.1 @all Thank you for your suggestions to make Snapmakerjs better. Here comes the latest version. Your feedback is always appreciated. Please post bug reports and feedback to this topic: [Bug Reports and Feedback for Snapmakerjs V2.5.X](http://forum.snapmaker.com/t/bug-reports-and-feedback-for-snapmakerjs-v2-5-x/3636) =) Release Note Change Log: Added multiple-model feature for Laser G-code Generator Click engrave mode button to upload image Select model to modify its parameters Auto Preview: Once parameters are changed, model preview is applied immediately o…
