# Artisan Troubleshooting guides **URL:** https://forum.snapmaker.com/c/snapmaker-artisan/artisan-troubleshooting-guides/95.md [Latest](https://forum.snapmaker.com/latest.md) · [Categories](https://forum.snapmaker.com/categories.md) · [Tags](https://forum.snapmaker.com/tags.md) --- ## [About the Artisan Troubleshooting guides](https://forum.snapmaker.com/t/about-the-artisan-troubleshooting-guides/40327)
**Author:** [@Simon\_Zhi](https://forum.snapmaker.com/u/Simon_Zhi)\ **Replies:** 0\ **Last updated:** [November 15, 2025, 7:52am UTC](https://forum.snapmaker.com/t/about-the-artisan-troubleshooting-guides/40327 "2025-11-15T07:52:20Z")
Find solutions to your issues or share suggestions for improvement here! If your problem has been resolved, please add the appropriate tags and move your post to this section. Contact official support to log your i… --- ## [Flickering display on artisan controller](https://forum.snapmaker.com/t/flickering-display-on-artisan-controller/42261)
**Author:** [@Noriek](https://forum.snapmaker.com/u/Noriek)\ **Replies:** 1\ **Last updated:** [June 16, 2026, 6:30pm UTC](https://forum.snapmaker.com/t/flickering-display-on-artisan-controller/42261 "2026-06-16T18:30:30Z")
Hi as seen it is similar i think to thin lines and flifering display on Snap 2 display. However mine is the 7 inch display on the Artisan contoller. Also it seems it is not regognising my rotary tool module. i have plugg… --- ## [Extruder is continuously pulled up](https://forum.snapmaker.com/t/extruder-is-continuously-pulled-up/39423)
**Author:** [@steve\_of\_2620](https://forum.snapmaker.com/u/steve_of_2620)\ **Replies:** 39\ **Last updated:** [April 10, 2026, 3:30pm UTC](https://forum.snapmaker.com/t/extruder-is-continuously-pulled-up/39423 "2026-04-10T15:30:56Z")
Just wondering if there is some sort of work around for this problem. Perhaps a better way of feeding the filement. Proving difficult to get printing done when it constantly fails and pauses. --- ## [Octoprint Not Displaying "Actual Bed Temp"](https://forum.snapmaker.com/t/octoprint-not-displaying-actual-bed-temp/38310)
**Author:** [@peregrin5](https://forum.snapmaker.com/u/peregrin5)\ **Replies:** 6\ **Last updated:** [March 29, 2026, 8:55am UTC](https://forum.snapmaker.com/t/octoprint-not-displaying-actual-bed-temp/38310 "2026-03-29T08:55:24Z")
I’m noticing that with Octoprint the “actual bed temp” is always displaying as zero. Looking at the GCODE temp reports I think I see the bed temp, but maybe there is some formatting thing that is preventing it from s… --- ## [Issues with Artisan (3-in-1) and 2w laser](https://forum.snapmaker.com/t/soucis-avec-artisan-3-in-1-et-laser-2w/41592)
**Author:** [@Oliv](https://forum.snapmaker.com/u/Oliv)\ **Replies:** 2\ **Last updated:** [March 27, 2026, 2:36pm UTC](https://forum.snapmaker.com/t/soucis-avec-artisan-3-in-1-et-laser-2w/41592 "2026-03-27T14:36:33Z")
Hello, I am a proud owner of an Artisan 3-in-1. Initial tests and first projects went well with 3D printing and the 40W laser, but recently I tried the 2W laser and, well, it went... --- ## [Addon request: Input Controller or Z-Offset Probe](https://forum.snapmaker.com/t/addon-request-input-controller-or-z-offset-probe/37939)
**Author:** [@MMoosmann](https://forum.snapmaker.com/u/MMoosmann)\ **Replies:** 6\ **Last updated:** [March 18, 2026, 2:20pm UTC](https://forum.snapmaker.com/t/addon-request-input-controller-or-z-offset-probe/37939 "2026-03-18T14:20:39Z")
Hello, is there anything planned for the Artisan to get something like a Input Board or a z-Probe? This would greatly improve CNC capability if you could just set up a toollength via Probe or if you could probe a surfa… --- ## [Snapmaker 40W boundry dont work](https://forum.snapmaker.com/t/snapmaker-40w-boundry-dont-work/41504)
**Author:** [@Bgraeme](https://forum.snapmaker.com/u/Bgraeme)\ **Replies:** 2\ **Last updated:** [March 17, 2026, 5:11pm UTC](https://forum.snapmaker.com/t/snapmaker-40w-boundry-dont-work/41504 "2026-03-17T17:11:32Z")
I have a 40w diode laser in snapmaker and when i had the 10w it was all fine . but the 40 w has problems .eg with my job is say 100mm by100m . i cut a sheet of MDF 120 by 120. so little waste . put it in machine and ru… --- ## [Feature Request: Snapmaker Remote Monitoring App](https://forum.snapmaker.com/t/feature-request-snapmaker-remote-monitoring-app/38790)
**Author:** [@spucky](https://forum.snapmaker.com/u/spucky)\ **Replies:** 5\ **Last updated:** [March 15, 2026, 12:20pm UTC](https://forum.snapmaker.com/t/feature-request-snapmaker-remote-monitoring-app/38790 "2026-03-15T12:20:57Z")
I have a feature request. Why is Snapmaker not developing a simple App where the Artisan can be remotely monitored (or controlled) with? The majority of users is not sitting next to the device. A simple App where the c… --- ## [Artisan 40W Laser Issues](https://forum.snapmaker.com/t/artisan-40w-laser-issues/33346)
**Author:** [@GAB](https://forum.snapmaker.com/u/GAB)\ **Replies:** 26\ **Last updated:** [February 9, 2026, 9:50pm UTC](https://forum.snapmaker.com/t/artisan-40w-laser-issues/33346 "2026-02-09T21:50:55Z")
The 40W laser is as powerful as advertised, and, in a way, is easier to set up and use than the 10W, but there are some very real problems. Some of these can be solved with software, some I’m not so sure. — Laser Heigh… --- ## [Rotary module is shifting with IR 2W laser](https://forum.snapmaker.com/t/rotary-module-is-shifting-with-ir-2w-laser/40752)
**Author:** [@PatjeD](https://forum.snapmaker.com/u/PatjeD)\ **Replies:** 2\ **Last updated:** [December 31, 2025, 11:22am UTC](https://forum.snapmaker.com/t/rotary-module-is-shifting-with-ir-2w-laser/40752 "2025-12-31T11:22:28Z")
Hi, Today is the first time I use my rotary module with IR laser. I was using the Luban software and test file (Lion). I did some smaller things without problems. Is there anybody having this problem? What am I doin… --- ## [Dual extrusion advise. Issue in layers where dual color is happening](https://forum.snapmaker.com/t/dual-extrusion-advise-issue-in-layers-where-dual-color-is-happening/40032)
**Author:** [@arevivo](https://forum.snapmaker.com/u/arevivo)\ **Replies:** 3\ **Last updated:** [December 31, 2025, 8:59am UTC](https://forum.snapmaker.com/t/dual-extrusion-advise-issue-in-layers-where-dual-color-is-happening/40032 "2025-12-31T08:59:38Z")
Hello I need your advise. I am trying to print dual color. There is an issue only on the layers that dual color is printed, Slicer:Orca basic settings. I will try to include the GCODE Printing seperately with each noz… --- ## [FEATURE REQUEST: Add gcode to control drybox](https://forum.snapmaker.com/t/feature-request-add-gcode-to-control-drybox/40198)
**Author:** [@morgan55555](https://forum.snapmaker.com/u/morgan55555)\ **Replies:** 19\ **Last updated:** [December 16, 2025, 10:05pm UTC](https://forum.snapmaker.com/t/feature-request-add-gcode-to-control-drybox/40198 "2025-12-16T22:05:01Z")
Currently drybox can be controlled only by hmi interface. But drybox functons are ideal to make DIY heater chamber. Please, add custom M2000 commands to control fan/temperature of the heated chamber. --- ## [Through loading with CNC](https://forum.snapmaker.com/t/through-loading-with-cnc/40302)
**Author:** [@Mattb130](https://forum.snapmaker.com/u/Mattb130)\ **Replies:** 3\ **Last updated:** [December 15, 2025, 11:32pm UTC](https://forum.snapmaker.com/t/through-loading-with-cnc/40302 "2025-12-15T23:32:29Z")
I’m currently looking at purchasing an Artisan and planning potential projects I can undertake. Some projects are fairly simple 3d printing. However, it’s the CNC that I’m more interested in. One project I’ve got on my l… --- ## [My artisan keeps randomly resetting](https://forum.snapmaker.com/t/my-artisan-keeps-randomly-resetting/38870)
**Author:** [@Mattneu](https://forum.snapmaker.com/u/Mattneu)\ **Replies:** 38\ **Last updated:** [December 9, 2025, 3:27pm UTC](https://forum.snapmaker.com/t/my-artisan-keeps-randomly-resetting/38870 "2025-12-09T15:27:10Z")
Recently got a snap maker artisan, the premium with the 40 w laser. Have been doing some testing of the 3d printer and have had a number of fails already. But not in the normal way i have with printers in the past. Ha… --- ## [2W laser issue where lightburn stays busy after job finishes](https://forum.snapmaker.com/t/2w-laser-issue-where-lightburn-stays-busy-after-job-finishes/39219)
**Author:** [@CnDVino](https://forum.snapmaker.com/u/CnDVino)\ **Replies:** 4\ **Last updated:** [November 26, 2025, 9:32am UTC](https://forum.snapmaker.com/t/2w-laser-issue-where-lightburn-stays-busy-after-job-finishes/39219 "2025-11-26T09:32:25Z")
I’m having an issue with the 2W Laser, it engraves fine but once it finishes and goes to home (i added a G28 to the machine settings) it goes back to busy and more G1 and G0s are sent to the laser and it will just stay a… --- ## [Sending GCODE from Snapmaker Luban to Artisan](https://forum.snapmaker.com/t/sending-gcode-from-snapmaker-luban-to-artisan/40362)
**Author:** [@atze02](https://forum.snapmaker.com/u/atze02)\ **Replies:** 1\ **Last updated:** [November 17, 2025, 6:52am UTC](https://forum.snapmaker.com/t/sending-gcode-from-snapmaker-luban-to-artisan/40362 "2025-11-17T06:52:01Z")
Hey y’all, I’m struggling to send gcode commands via Luban do the Artisan controller - I’m sure there is someone here to explain me what to do: What do I have: Luban 4.15.2 Artisan most recent firmware Laser Module 2… --- ## [Feature Request: Add + and - button for speed adjustment](https://forum.snapmaker.com/t/feature-request-add-and-button-for-speed-adjustment/30937)
**Author:** [@Tyler](https://forum.snapmaker.com/u/Tyler)\ **Replies:** 1\ **Last updated:** [November 10, 2025, 8:23pm UTC](https://forum.snapmaker.com/t/feature-request-add-and-button-for-speed-adjustment/30937 "2025-11-10T20:23:40Z")
My fingers are just too fat to use the slider precisely. It would be great if we had a + and - button on this screen to increment the override by 1 each push. --- ## [Layers not sticking](https://forum.snapmaker.com/t/layers-not-sticking/40144)
**Author:** [@mckris](https://forum.snapmaker.com/u/mckris)\ **Replies:** 5\ **Last updated:** [October 10, 2025, 5:37pm UTC](https://forum.snapmaker.com/t/layers-not-sticking/40144 "2025-10-10T17:37:01Z")
Layers not sticking after the helper layer is put down. It keeps sticking to the extruder instead of sticking to the model I am trying to print. Anything I need to do, or what am I doing wrong. --- ## [Problem with the Dual Extrusion Module on my Artisan](https://forum.snapmaker.com/t/problem-with-the-dual-extrusion-module-on-my-artisan/35577)
**Author:** [@TheBum](https://forum.snapmaker.com/u/TheBum)\ **Replies:** 7\ **Last updated:** [October 7, 2025, 2:19am UTC](https://forum.snapmaker.com/t/problem-with-the-dual-extrusion-module-on-my-artisan/35577 "2025-10-07T02:19:23Z")
I was printing a lot of stuff today, with PLA+ in the left extruder and PETG in the right one. When I started the last PETG job, the extruder started making horrible noises and wasn’t extruding filament. Here’s a link to… --- ## [3D Print Finishing Too Early](https://forum.snapmaker.com/t/3d-print-finishing-too-early/37806)
**Author:** [@pgh3](https://forum.snapmaker.com/u/pgh3)\ **Replies:** 5\ **Last updated:** [August 26, 2025, 6:14am UTC](https://forum.snapmaker.com/t/3d-print-finishing-too-early/37806 "2025-08-26T06:14:00Z")
I started a print that was 130mm in height; twice. On both occasions, the print stopped at 83.5mm and Artisan said it was complete. I’ve looked at the code, found the layer number, deleted all code before that, set the t… --- ## [Error code 13-12 Calibration Sensor Abnormally Triggered](https://forum.snapmaker.com/t/error-code-13-12-calibration-sensor-abnormally-triggered/32585)
**Author:** [@3dMaker](https://forum.snapmaker.com/u/3dMaker)\ **Replies:** 4\ **Last updated:** [July 31, 2025, 8:30am UTC](https://forum.snapmaker.com/t/error-code-13-12-calibration-sensor-abnormally-triggered/32585 "2025-07-31T08:30:56Z")
In my attempt to eliminate on going error code 13-12 (Calibration Sensor Abnormally Triggered) the filament spools flow was inconstant. To over comes this Frustrating Error on going error. Firstly (1) I removed both spoo… --- ## [Help to use 40 watt laser for the first time](https://forum.snapmaker.com/t/help-to-use-40-watt-laser-for-the-first-time/39689)
**Author:** [@hakan6060](https://forum.snapmaker.com/u/hakan6060)\ **Replies:** 4\ **Last updated:** [July 19, 2025, 10:33am UTC](https://forum.snapmaker.com/t/help-to-use-40-watt-laser-for-the-first-time/39689 "2025-07-19T10:33:18Z")
Hello, I bought a snapmaker artisan 3d printer. I bought 3 d printing, but I don’t know how to use laser, but I don’t know how to use laser, can I find a training video on this subject or any training tutorial document v… --- ## [Password change for laser](https://forum.snapmaker.com/t/password-change-for-laser/36574)
**Author:** [@SaulGoodman](https://forum.snapmaker.com/u/SaulGoodman)\ **Replies:** 7\ **Last updated:** [July 4, 2025, 6:41pm UTC](https://forum.snapmaker.com/t/password-change-for-laser/36574 "2025-07-04T18:41:18Z")
It says the “initial” password is on the bottom of the control unit, this makes me feel like i can change the password to something of my choosing, however i cant find where to change it, please help. --- ## [I give up on Dual Extrusion thanks to heat creep](https://forum.snapmaker.com/t/i-give-up-on-dual-extrusion-thanks-to-heat-creep/29967)
**Author:** [@organicpepper](https://forum.snapmaker.com/u/organicpepper)\ **Replies:** 6\ **Last updated:** [July 3, 2025, 12:12pm UTC](https://forum.snapmaker.com/t/i-give-up-on-dual-extrusion-thanks-to-heat-creep/29967 "2025-07-03T12:12:00Z")
I have tried very hard for the last week or two to get a successful Dual Extrusion print. Unfortunately, heat creep has consistently clogged my nozzles from about 30 minutes to 2h into a print. I’ve tried everything I c… --- ## [Tumblers with 2 watt ir](https://forum.snapmaker.com/t/tumblers-with-2-watt-ir/39612)
**Author:** [@mckris](https://forum.snapmaker.com/u/mckris)\ **Replies:** 4\ **Last updated:** [July 3, 2025, 5:15am UTC](https://forum.snapmaker.com/t/tumblers-with-2-watt-ir/39612 "2025-07-03T05:15:52Z")
Trying to do some tumblers with the Ir laser. Does anyone have any suggestions on what settings to use? --- ## [3D Print for a PLA bracket started great. Ended bad](https://forum.snapmaker.com/t/3d-print-for-a-pla-bracket-started-great-ended-bad/39545)
**Author:** [@PepperX7MBR](https://forum.snapmaker.com/u/PepperX7MBR)\ **Replies:** 24\ **Last updated:** [June 28, 2025, 6:51pm UTC](https://forum.snapmaker.com/t/3d-print-for-a-pla-bracket-started-great-ended-bad/39545 "2025-06-28T18:51:25Z")
Hi, fairly new to the 3D printing side of the Artisan but this is the 1st fail after using without issues. I chose default settings of precise and strong as it will be a bracket used often. Any advise appreciated. … --- ## [Snapmaker Artisan left nozzle doesn't lift up](https://forum.snapmaker.com/t/snapmaker-artisan-left-nozzle-doesnt-lift-up/36031)
**Author:** [@Anne](https://forum.snapmaker.com/u/Anne)\ **Replies:** 8\ **Last updated:** [June 6, 2025, 6:08am UTC](https://forum.snapmaker.com/t/snapmaker-artisan-left-nozzle-doesnt-lift-up/36031 "2025-06-06T06:08:55Z")
Hi guys, I am printing several things on the Artisan with a single filament, but the nozzle seems to rub against the infill when it moves. I did the Z calibration again and during the calibration I notice that the left … --- ## [Shape in Lightburn Engraves as offset but won't as regular fill](https://forum.snapmaker.com/t/shape-in-lightburn-engraves-as-offset-but-wont-as-regular-fill/39441)
**Author:** [@CnDVino](https://forum.snapmaker.com/u/CnDVino)\ **Replies:** 4\ **Last updated:** [June 4, 2025, 1:23pm UTC](https://forum.snapmaker.com/t/shape-in-lightburn-engraves-as-offset-but-wont-as-regular-fill/39441 "2025-06-04T13:23:40Z")
Very odd, I imported an svg into Lightburn, ungrouped parts of it to delete them. I can engrave the remaining shapes as offset fill but not regular fill. There is a star in the svg that will engrave as regular fill if … --- ## [Artisan autocalibration failing and bed scarping](https://forum.snapmaker.com/t/artisan-autocalibration-failing-and-bed-scarping/31762)
**Author:** [@crbnreservice](https://forum.snapmaker.com/u/crbnreservice)\ **Replies:** 26\ **Last updated:** [May 17, 2025, 7:52pm UTC](https://forum.snapmaker.com/t/artisan-autocalibration-failing-and-bed-scarping/31762 "2025-05-17T19:52:14Z")
After few bad prints… I restore it to factory settings and now it can’t even calibrate. The head goes so low that it scratches the table and I have to turn it off in an emergency…Can’t manually calibrate either…the calib… --- ## [Dual Extrusion Oozing Issues](https://forum.snapmaker.com/t/dual-extrusion-oozing-issues/39285)
**Author:** [@jnewans](https://forum.snapmaker.com/u/jnewans)\ **Replies:** 6\ **Last updated:** [April 16, 2025, 6:00am UTC](https://forum.snapmaker.com/t/dual-extrusion-oozing-issues/39285 "2025-04-16T06:00:49Z")
Hi, I recently got an Artisan and while single-layer prints are going mostly ok, I am having a lot of issues with dual extrusion. Please note this is mostly with Snapmaker Orca, the models I want to print have some diffi… [Next page](https://forum.snapmaker.com/c/snapmaker-artisan/artisan-troubleshooting-guides/95.md?page=1)